Introduction
This was a project commissioned to help users understand and choose their selected certificate of deposit.
Situation
Based on analysis and research from multiple sources, including working with our strategy teams, marketing, optimization and testing departments, I was tasked with the challenge to make this seamless and digestible to our online cliental. We had found during our studies that the average user has difficulty scanning and understanding exactly what they need.
I needed to come up a solution to make the pages across all platforms have ease of readability and scalability all while making a good amount of information flow in a streamlined design.
Solution
A solution came about after a lot of research with the teams in collaboration. Also, a part of the process was looking into what other competitors are doing and how they are doing it successfully.
The hierarchy was flushed out in wireframes then into a fully flushed out design.
Starting with the top information. The user can understand not only what a CD is and how it works, but what an APY is and how it pertains to the CD itself.
Then the tiles come into place with a separation of the four different types of CDs in separated squares, so they can compare them based on major key points for ease of scanning and digestibility. They have CTAs based on two different directions “Start Saving” or “Learn More”. This helps the user branch into the different needs they may have.
Third after they have the main information of what CD they may be looking for, there is a robust calculator. After lots of research in keeping the information to the most important aspect the user has, I created a calculator in the US bank branded form to make sure it’s done with simplicity and ease.
Lastly, a bottom bar is created related to the CDs for other research such as articles and videos with U.S Bank’s products and needs, in keeping the viewer still engaged on the U.S. Bank site.
Services
• Design
• Wire-framing
• Sketch mockups and libraries
• Adobe Illustrator and Photoshop
https://www.usbank.com/bank-accounts/savings-accounts/certificate-of-deposit.html